Hotel Cielo Playa del Carmen Amenities photoHotel Cielo Playa del Carmen Exterior photoHotel Cielo Playa del Carmen Exterior photo

Hotel Cielo, Playa del Carmen

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From65US$ /night
Check-in
24May2026Select date
Check-out
25May2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Calle 4Norte S/N Entre 5Ta Y 10Av - Col, Playa Del, Playa del Carmen, Mexico, 77710
Great
8.4
8.9
/10
4.7
4.4
/5

Hotel Cielo, rated 8.3/10 on Booking.com, features a classic Mexican hacienda style, complemented by contemporary services. This Playa del Carmen hotel offers a rooftop terrace with spectacular views and the restaurant Carboncitos, known for its Yucatan specialties.

Rooms & Amenities

Rooms at Hotel Cielo include standard, superior, and family options, many featuring private balconies with ocean views. Each room is equipped with air conditioning, a flat-screen TV, and complimentary WiFi. The furnishings reflect authentic Mexican decor with handmade ceramic tiles and locally made furniture.

Dining & Leisure

Dining at Carboncitos offers authentic Mexican cuisine, highlighted by dishes such as relleno negro and cochinita pibil. Guests can enjoy meals in a casual setting or on the rooftop terrace while savoring ocean breezes. Carboncitos is recognized for its tableside flambés and generous happy hour.

Services & Local Area

Hotel Cielo provides services including a 24-hour receptionist and information regarding local attractions. Nearby landmarks include the Zona Arqueologica Playa del Carmen and Quinta Avenida, facilitating easy exploration. Transportation options include bus services from the ADO Tourist Terminal and airport pickup service.

Atmosphere & Activities

The picturesque rooftop terrace at Hotel Cielo features comfortable beach chairs and breathtaking views of the Caribbean Sea. Guests can relax, enjoy a cocktail, or partake in local excursions, enhancing their vacation experience in Playa del Carmen. The hotel is dedicated to providing a memorable stay.

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Select your room type

Hotel Cielo offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Quadruple Room
2 persons
250 sq. feet 
2 Double beds
Air conditioning
King Room
2 persons
230 sq. feet 
1 King-size bed
Air conditioning
Double Room
2 persons
230 sq. feet 
1 Double bed
Air conditioning
King Room Balcony
2 persons
280 sq. feet 
1 King-size bed
Balcony
Air conditioning
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Facilities

Hotel Cielo offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.1/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • 24-hour security
  • Luggage storage
  • Smoke detectors
  • Fire extinguishers
  • Key access

Services

  • Paid airport shuttle
  • Housekeeping
  • Car hire
  • Tours/Ticket assistance
  • Welcome drink
  • Happy hour

Business

  • Meeting/ Banquet facilities

Spa & Leisure

  • Sun terrace

Room features

  • Air conditioning
  • Terrace
  • Garden furniture

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
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Hotel Cielo Location

Calle 4Norte S/N Entre 5Ta Y 10Av - Col, Playa Del, Playa del Carmen, Mexico, 77710
Map view
Calle 4Norte S/N Entre 5Ta Y 10Av - Col, Playa Del, Playa del Carmen, Mexico, 77710
Nearby
152 Calle Quinta Avenida
Quinta Avenida
1200 ft
Museum
Museo Frida Kahlo Playa Del Carmen
900 ft
Av. Benito Juárez
Los Fundadores Park
1100 ft
5th Avenue 4th and 6th Streets
Sun Jaguar
200 ft
5ta Avenida
Galeria de Arte 5ta Avenida
300 ft
Night club
Coco Bongo
1900 ft
Avenida 5ta Entre 6 y8
Gaston Charo Art Gallery Playa del Carmen
600 ft
Ave Benito Juarez 109 between 5a y 10a Ave
La Sirena's Fine Mexican Handcrafts
800 ft
Aquarium
Aquarium Beach
2000 ft
Beach
INTI Beach
700 ft
Night club
Club 01
800 ft
Mall
Paseo del Carmen Shopping Mall
1200 ft
Spa Centre
Ferry Cozumel
1100 ft
Casino
Grand Riviera Casino
1400 ft
15 Avenida Nte
Parque, Portal Maya
900 ft
Night club
Mandala Playa del Carmen
1500 ft
Av Benito Juárez 251
Portal Maya
1200 ft
Restaurants
Las Brisas
300 ft
Calle 4 Nte 150 Centro
Mr. Dog Del Caribe
600 ft
Calle 2 Norte Entre La 5 y 10 Av 130
The Roof Bar
200 ft
Quinta Avenida entre Calle 4
Churros Bueno
200 ft
5av Entre 2 Y 4 5 Avenue Between 2 and 4
Rincon Chilango
300 ft
Avenida 10 Norte Entre Calle 8 y la 10
La Valentina
400 ft
Avenida Nte. 28
Que Huevos
300 ft
Avenida 5TA Norte Ezquina Calle 48
CAPRESE Cremeria Gourmet
400 ft
Calle 4 Nte #140 A entre 15 y 10
La Brocherie
900 ft
Avenida 15 Nte Entre Calle 4 y 6
Getting around
City Centre
Playa del Carmen8 min  ·  2000 ft
Airports
Aeropuerto de Playa del Carmen (PCM)14 min  ·  3700 ft
Cozumel (CZM)51 min  ·  21.1 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
No parking available.
Internet
Wireless internet is available in for free.
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are not allowed.
Year renovated:
2012
Number of rooms:
18
Former name
Hotel Santa Barbara

Reviews and Ratings

Feedback about Hotel Cielo from previous guests about their experience.
Review score
Based on 151 verified reviews
9.2/10
Perfect
92%
Recommend
Cleanliness
8.6/10
Comfort
9.1/10
Facilities
8.1/10
Free Wi-Fi
9.1/10
Location
9.1/10
Staff
9.0/10
Value for money
8.6/10
Guest reviews
based on 40 reviews
8.4/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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