Hotel Cielo, Playa del Carmen
About the Hotel
Hotel Cielo, a 3-star Playa del Carmen hotel, showcases
Rooms & Amenities
Rooms at Hotel Cielo feature authentic Mexican decor with handmade ceramics and modern amenities. Options include standard, superior, and family rooms, some offering
Dining Options
Dining at Carboncitos includes a menu with
Leisure & Local Attractions
Hotel Cielo's rooftop terrace offers
Services & Transportation
The hotel features services including a
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Wi-Fi
- No parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- 24-hour security
- Luggage storage
- Smoke detectors
- Fire extinguishers
- Key access
Services
- Paid airport shuttle
- Housekeeping
- Car hire
- Tours/Ticket assistance
- Welcome drink
- Happy hour
Business
- Meeting/ Banquet facilities
Spa & Leisure
- Sun terrace
Room features
- Air conditioning
- Terrace
- Garden furniture
Bathroom
- Free toiletries
Media
- Flat-screen TV
Location
Reviews and Ratings
My stay at the hotel was absolutely delightful. The rooms were very quaint, cute, and comfortable, done in true Mexican style, plus they were extremely clean and well-kept. The service was excellent, especially Erica, who was super friendly and accommodating. The location was perfect, right in the middle of Playa Del Carmen with lots of bars and restaurants around, close to the ADO Station, and within walking distance of almost everything. The dining experience was amazing, and the facilities were top-notch. A superb value for money overall!
The hotel offers a uniquely authentic and immaculately presented accommodation experience. The traditionally Spanish, gorgeously designed rooms are clean but may have limited space compared to some. The service goes above and beyond, with extremely friendly staff accommodating various special requests. The strategic location makes it perfect for a comfortable getaway, close to the beach and Playa Del Carmen center.
My stay at Hotel Cielo was an absolute delight! The location is superb, right in the heart of Playa del Carmen amidst all the shops and just a stone's throw away from the Cozumel ferries. The rooms were unique, super clean, and cozy, although a few more pictures on the walls would have added some more charm. The staff was incredibly accommodating, always ready to help with a smile.
The hotel has a charming authentic adobe style in a perfect location near local bars and nightclubs. The rooms are cozy and clean, although slightly lacking in luggage space compared to others. The service is exceptional and accommodating with great shopping nearby. The proximity to the beach and Playa Del Carmen center makes this hotel a standout choice, although the dining options are limited in the morning.